Frequently Asked Questions

We want your experience with us to be as simple and easy as possible. Here are answers to the questions that are most commonly asked at Coastal IM & G. 

How do I schedule my doctor appointment?
Please call 843-466-8000, where our Patient Service Representatives can assist you Monday to Friday from 8:30am-5:30pm & Saturday from 9am-2pm.
What’s the fastest way to refill my prescription?
If you need to refill a prescription, the fastest way is to contact your pharmacy directly. Your pharmacist can also answer any questions you have about your medication.

You can also request a prescription refill by signing in to your Coastal IM & G patient portal and submitting your request online. Not signed up for Patient Portal yet? Register here.

How do I get a referral to a specialist?
Visit our Specialist Referrals page.

What forms of insurance do you accept?
Coastal IM & G works with most health insurance plans. More information can be found here.  We also offer patients the ability to self-pay. Coastal IM & G accepts cash, debit and credit cards as payment for your visit. 

Do you accept patients without insurance?
We do accept patients without insurance and they will be considered self-pay. They will have to pay up front before being seen.

How can I get an answer to a billing question?
For any Billing Questions, please contact us directly at 843-466-8000.

How can I get directions to your office?
Please check our Directions page.

Have a question you don’t see answered here or a comment you’d like to share? Email us at CIMG Staff